TERMS AND CONDITIONS FOR ACCESS TO WWW.VIBEHOME.COM

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.

Access to all of VIBEhome's online services and products is provided on the condition that users have read and agreed to abide by the following set of Terms and Conditions. The Terms and Conditions are designed to inform users about what they may and may not do with the content provided to them as part of their registration. If you have any questions or need any further explanation concerning VIBEhome's terms and conditions, please send an e-mail to helpdesk@vibehome.com with your inquiries.

Permitted Use

A registered user may make unlimited use of the online content, including: display and view information, download, print or e-mail content that the user is registered for, for the purposes of research or private study and not for commercial use.

Prohibited Use

The registered user will be given a personal username and password for the purpose of gaining access to the online course(s). Users must not, under any circumstance, transmit such information to any other individual(s) in an attempt to bypass the registration or purchasing procedures for any of VIBEhome's products. Any violation of this license will result in the termination of the user's account without any refund.

Service Availability

VIBEhome shall accept no liability if access is suspended or interrupted or a fault or defect occurs which prevents access to its servers. VIBEhome will do its best to provide uninterrupted access to its online products. VIBEhome reserves the right to refuse access to any user(s) at any time.

Liability

Although VIBEhome has taken reasonable care to ensure that course information, data and other material made available online is error-free, it accepts no responsibility for corruption to the information, data and other material thereafter, including but not limited to any defects caused by the transmission or processing of the information, data and other material. VIBEhome will not be liable for any problem related to any network or technical malfunction of computer equipment, software, or traffic congestion on the Internet, or failure of e-mail, or member accounts.

Course Withdrawal

For all courses please be advised that it is the user's responsibility to drop a course using the My VIBE HOME Portal within the first three(3) weeks in order to receive a full refund.

Refund Policy

Requests for refunds must be made in writing and must meet the conditions listed below.

I. COURSE TYPE:

A full refund will be issued to users who withdraw from the course and request a refund by the third week from the date of their payment on the receipt or the date they received their confirmation from VIBE.*

*If the user paid at VIBE's office, the user is given a receipt with his or her username and password. If the user paid online, an e-mail confirmation with username and password is sent upon payment.

II. PAYMENT TYPE:

A. FOR ONLINE PAYMENTS:

Please send an e-mail to refund@vibehome.com. Information to be included in the e-mail:

• Full name (first name and last name)
• User ID
• Receipt number (e.g. 1000-ONC-4556544)
• Course you wish to obtain a refund for
• Reason for refund
• Telephone number

If the refund is approved, you will be refunded on the credit card used for the payment.

B. OTHER PAYMENT METHODS:

If you paid in person at our office (debit card, credit card, certified cheque, money order), please send an e-mail to refund@vibehome.com including the following information:

• Full name (first name and last name)
• User ID
• Receipt Number (e.g.: 1000-OFC-4556544)
• Telephone number
• Mailing address to be used to send the refund cheque
• Course you wish to obtain a refund for
• Reason for refund

If the refund is approved, a cheque will be issued and will be sent by mail to the specified address.

Copyright

All content included on VIBEhome's website, such as text, graphics, logos, button icons, images, animations, audio and video clips, digital downloads, data compilations and software, is the property of VIBEhome.com or its content suppliers and protected by Canadian copyright laws.

Privacy Policy

Please click here to see our privacy policy.

These terms and conditions can be modified at any time by VIBEhome. The user agrees to continue to be bound by the terms and conditions as modified.